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Compare TIBA IT Services vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

TIBA IT Services Agency logo

TIBA IT Services

BPO & Outsourced Support Website

TIBA IT Services is a technical support and call center provider founded in 2002. The company offers multilingual support in English, Spanish, French, and Portuguese for clients' entire technology environments. It consolidates service levels from multiple vendors to meet incident response requirements.

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Winner
Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute TIBA IT Services Planas Chuliganas
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.0 higher
Location Zapopan, Mexico City, Mexico Vilnius, Lithuania
Services
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
Industries
IT Finance Small Business
Retail Fashion Arts
Pros
  • Multilingual support in English, Spanish, French, and Portuguese
  • Consolidates service levels from several vendors
  • Methodology and procedures for high-level incident response
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
Cons -
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
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