Thryv, formerly Vivial, is a martech company providing a platform for customer engagement. It offers services including social media management, website design, SEO, and review management. The company serves small and medium businesses.
Thryv, formerly known as Vivial, is a martech company founded in 1910 that provides a comprehensive platform for customer engagement. The company is headquartered in Dallas, Texas, and employs between 500 and 999 people. Thryv's suite of tools is designed to help businesses generate visibility and manage content without disrupting daily operations.
The company offers a range of services including CRM consulting, software development, social media management, mobile-friendly website design, search engine optimization, and review management. These services are delivered through a centralized dashboard that allows clients to track programs and access support quickly. Thryv's expertise spans both CRM consulting and software development, as listed on its DesignRush profile.
Thryv serves a variety of industries, including dental, health care, home & garden, insurance, pets, sports, and wellness & fitness. The company primarily works with small and medium businesses, providing tools to build loyalty and achieve measurable results. Its client types are explicitly listed as small businesses and medium businesses.
Google reviews for Thryv are mixed, with an overall rating of 3.3 from 161 reviews. Positive reviews highlight responsive and knowledgeable consultants, professional execution, and easy onboarding. One client noted that a website was refreshed within two weeks with great ideas and professional execution. Another praised the no-pressure sales approach and clear explanations. However, a negative review described a disappointing experience with short meetings, a non-functional landing page, continued billing after cancellation, and subsequent harassment. This contrast reflects the range of client experiences.
Thryv's portfolio or specific results are not detailed on the profile, but the company emphasizes its ability to help clients operate more efficiently and faster. The platform is designed to be easy to use, with support available 24 hours a day according to some reviews. The company's long history since 1910 suggests stability and experience in the market.
Services
- CRM Consulting
- Software Development
Industries Served
Team Size
Pros
- Responsive and knowledgeable team
- Professional execution and great ideas
- Easy onboarding and no-pressure sales
Cons
- Some clients report poor support and billing issues after cancellation
Client Review Analysis
Mixed reviews on Google; some clients report excellent service and results, while others cite poor support and billing issues.