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Compare The VA Team vs Orca

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
The VA Team Agency logo

The VA Team

BPO & Outsourced Support Website

UK-based multi-award winning virtual assistant and virtual reception service provider offering bespoke support packages for small and medium businesses.

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Orca Agency logo

Orca

BPO & Outsourced Support Website

Orca is a UK outsourced customer services provider founded in 2010 that delivers phone answering and multi-channel customer service. The agency uses technology and trained teams to handle fluctuating customer demand and support quality service delivery.

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Feature Comparison

Attribute The VA Team Orca
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Bracknell, Berkshire, United Kingdom Rossett, Wrexham, United Kingdom
Services
  • Call Centers
  • Phone Answering Services
  • Call Centers
  • Phone Answering Services
Industries
Beauty Industry Health Care Industry Corporate Industry
Property Management Real Estate Housing
Pros
  • Professional, efficient, and responsive service praised by clients
  • Reliable, proactive, and willing to go the extra mile
  • Excellent communication and client service, often finishing ahead of schedule
  • Clients praise professional, polite call handlers and responsive account management in Google reviews
  • Long-term client relationships are common, with reviewers citing four to five years of service
  • Reviewers note bespoke call handling screens and reported savings of over 50% versus alternatives
Cons -
  • A Google reviewer criticized unsolicited email marketing that was not targeted to their sector
Website Visit Site Visit Site
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