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Compare The Message Centre vs OfficeHQ

Side-by-side comparison of features, pricing, services, ratings and more.

The Message Centre Agency logo

The Message Centre

BPO & Outsourced Support Website

The Message Centre (TMC) is an Australian business support and virtual assistance provider founded in 1974. The company answers phone calls and emails, manages client bookings, cleanses data, administers payroll, provides technical support, and hosts inbound numbers. TMC positions itself as an extension of client brands and integrates with existing operations.

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Winner
OfficeHQ Agency logo

OfficeHQ

BPO & Outsourced Support Website

OfficeHQ provides virtual receptionist and telephone answering services with 24/7 coverage. The company employs Australian-based receptionists and offers follow-the-sun support across the US and UK. Founded in 2003, OfficeHQ serves businesses of all sizes with professional call handling.

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Feature Comparison

Attribute The Message Centre OfficeHQ
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.9 higher
Location Heidelberg West, VIC, Australia Sydney, NSW, Australia
Services
  • Phone Answering Services
  • BPO
  • Virtual Assistance
  • Call and Email Management
  • Client Bookings
  • Data Cleansing
  • Payroll Administration
  • Technical Support
  • Inbound Number Hosting
  • Call Centers
  • Phone Answering Services
  • BPO
  • Virtual Assistance
  • Call and Email Management
  • Client Bookings
  • Data Cleansing
  • Payroll Administration
  • Technical Support
  • Inbound Number Hosting
  • Call Centers
Industries
Management Food and Beverages Government
Real Estate Healthcare Legal
Pros
  • Over 40 years of experience, founded in 1974
  • Offers a broad service range beyond phone answering, including payroll, data cleansing, and technical support
  • Acts as an extension of the client's brand and integrates with existing operations
  • Professional and reliable call handling
  • 24/7 coverage with local Australian receptionists
  • Easy online portal and responsive support
Cons -
  • Some clients report missed calls and poor communication during initial setup
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