Compare Telstra Health vs Australia Telehealth

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Telstra Health

BPO & Outsourced Support Website

Telstra Health is a digitally-enabled healthcare company founded in 2013 and headquartered in Melbourne, Australia. It provides phone answering and call center services along with clinical and administrative systems, health data analytics, population health solutions, information exchange, and telehealth solutions for Australian care providers.

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Australia Telehealth

BPO & Outsourced Support Website

Australia Telehealth is a Brisbane-based telehealth services provider founded in 2015. The company offers call center and phone answering services for healthcare clients, including confidential messaging, appointment setting, patient reminders, and next-care-step coordination. It focuses on improving access to psychiatric care for patients in rural and remote areas.

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Feature Comparison

Attribute	Telstra Health	Australia Telehealth
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.3 higher
Location	Melbourne, Australia	Brisbane, Australia
Services	Phone Answering Services Call Centers	Phone Answering Services Call Centers
Industries	Healthcare Hospitals Health services Pharmacy Aged care Disability care	Small Business Healthcare IT
Pros	Works across hospital, health service, pharmacy, and aged and disability care sectors Provides in-house clinical systems, health data analytics, population health solutions, and telehealth offerings Large 1000-plus employee team in operation since 2013	Provides telehealth psychiatric care that improves access for rural and remote patients Patients report thorough, personable assessments and clear written reports to referring GPs
Cons	Some Google reviewers report concerns with product reliability and training support	Reviewers report long wait times for appointments Reviewers cite limited post-assessment follow-up, with ongoing care deferred to the patient's GP
Website	Visit Site	Visit Site

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