Compare Telephone-Answering vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Telephone-Answering

BPO & Outsourced Support Website

Telephone-Answering provides business telephone answering services with a team of experienced PAs. They answer incoming calls in the company name, take messages, and can transfer calls. They offer a free two-week trial.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Telephone-Answering	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.5 higher
Location	Luton, United Kingdom	Leicester, United Kingdom
Services	Phone Answering Services Call Centers Virtual Receptionist BPO HR Outsourcing Customer Support	Phone Answering Services Call Centers Virtual Receptionist BPO HR Outsourcing Customer Support
Industries	Legal	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Offers a free two-week trial with no obligation Experienced PAs answer calls in the client's company name Calls can be transferred to the client's team like an internal receptionist	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	-	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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