Compare Talksure vs New Phase Solutions

Side-by-side comparison of features, pricing, services, ratings and more.

Talksure

BPO & Outsourced Support Website

Talksure is a financial services provider and outsource business services partner established in 2010. It specializes in multi-channel B2C and B2B marketing and sales of lifestyle products and services. The agency operates a 1,200 seat contact centre in Umhlanga, South Africa.

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Winner

New Phase Solutions

Full Sales Cycle Website

New Phase Solutions (NPS) is a consulting-led digital transformation consulting company based in South Africa, delivering innovative solutions that combine business strategy, technology, and AI-driven tools. They specialize in digital transformation consulting, business process optimization, AI & automation, managed IT services, workflow automation, cloud architecture, and system integration. The agency empowers businesses to modernize operations and scale effectively.

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Feature Comparison

Attribute	Talksure	New Phase Solutions
Category	BPO & Outsourced Support	Full Sales Cycle
Rating		Winner +0.9 higher
Location	Umhlanga, Durban, South Africa	Midrand, South Africa
Services	Call Centers Managed Services AI Development Mobile App Development eCommerce Development Digital Strategy BPO	Call Centers Managed Services AI Development Mobile App Development eCommerce Development Digital Strategy BPO
Industries	Healthcare Insurance Telecommunications Entertainment Security	eCommerce Dental Energy & Mining Health Care Retail Real Estate
Pros	Positive client feedback on claim processing and customer service Accredited training programmes and B-BBEE initiatives supporting local talent	Clients praise the agency's consulting mindset and focus on solving actual business problems.
Cons	Some clients report difficulty with policy cancellation and billing issues Privacy concerns during medical symptom disclosure at doctor visits	-
Website	Visit Site	Visit Site

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