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Compare SuperStaff vs Outsourced VA

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
SuperStaff Agency logo

SuperStaff

BPO & Outsourced Support Website

SuperStaff provides comprehensive BPO, RPO, and call center outsourcing solutions. Founded in 2009, the company employs over 1,000 people and offers customized services including inbound call center, lead generation, and staffing.

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Outsourced VA Agency logo

Outsourced VA

Business, Financial & Professional Services Website

Outsourced VA is a Philippines-based provider of remote virtual assistant, back-office, call center, accounting, phone answering, and transcription services. Founded in 2009, it supports businesses in the USA, Canada, and Australia with remote staff intended to reduce operating costs and free internal teams for revenue-generating work.

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Feature Comparison

Attribute SuperStaff Outsourced VA
Category BPO & Outsourced Support Business, Financial & Professional Services
Rating
Winner +4.2 higher
-
Location Makati, Manila, Philippines Iloilo City, Philippines
Services
  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Digital Marketing
  • Virtual assistant services
  • Call centers
  • Outsourced customer support
  • Phone answering services
  • Accounting
  • Transcription services
  • Bookkeeping
  • Back office outsourcing
  • Data entry
  • Document digitization
  • Medical billing
  • Appointment setting
  • Virtual receptionist
  • Audio transcription
  • Business transcription
  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Digital Marketing
  • Virtual assistant services
  • Call centers
  • Outsourced customer support
  • Phone answering services
  • Accounting
  • Transcription services
  • Bookkeeping
  • Back office outsourcing
  • Data entry
  • Document digitization
  • Medical billing
  • Appointment setting
  • Virtual receptionist
  • Audio transcription
  • Business transcription
Industries
IT / Tech Healthcare Financial
Health Care Real Estate Corporate Services Retail Transportation & Logistics Dental Travel Wellness & Fitness Other
Pros
  • Supportive management team praised in employee reviews
  • Positive company culture described as a "Super Family"
  • Customized outsourcing solutions designed for scalability
  • Offers a broad remote-support scope spanning virtual assistants, bookkeeping, medical billing, call center operations, and transcription.
  • DesignRush reviewers cited efficient task handling, clear communication, inbound-call support, and dedicated virtual agents.
Cons
  • Some clients report aggressive telemarketing practices and poor service quality
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