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Compare Sitel Ibérica Teleservices vs Konecta

Side-by-side comparison of features, pricing, services, ratings and more.

Sitel Ibérica Teleservices Agency logo

Sitel Ibérica Teleservices

BPO & Outsourced Support Website

Sitel Ibérica Teleservices is a business process outsourcing and telemarketing company located in Madrid, Spain. The agency provides customer support, sales, and contact center operations for enterprise clients.

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Winner
Konecta Agency logo

Konecta

BPO & Outsourced Support Website

Konecta is a Madrid-based BPO and digital marketing provider founded in 1999, focused on service excellence and customer experience through outsourcing solutions.

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Feature Comparison

Attribute Sitel Ibérica Teleservices Konecta
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +1.9 higher
Location Madrid, Spain Madrid, Spain
Services
  • Customer Support
  • Telemarketing
  • Inbound Customer Care
  • Outbound Sales
  • Contact Center Operations
  • BPO
  • Digital Marketing
  • Customer Support
  • Telemarketing
  • Inbound Customer Care
  • Outbound Sales
  • Contact Center Operations
  • BPO
  • Digital Marketing
Industries
Telecommunications Financial Services Retail Healthcare
-
Pros
  • Established contact center infrastructure in the Spanish capital
  • Capable of handling high-volume operational workflows
-
Cons -
  • Low customer satisfaction reflected in a 1.9 Google rating with complaints about unsolicited emails and ethics.
Website Visit Site Visit Site

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