Compare Simply Contact vs Soft Gorillas

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Simply Contact

BPO & Outsourced Support Website

Simply Contact is a customer support operations partner founded in 2013, with 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. The company processes over 10 million requests a year in 30+ languages for clients in aviation, fintech, e-commerce, mobility, and SaaS.

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Soft Gorillas

SEO & Organic Growth Website

Soft Gorillas (Gorilla Commerce) is an e-commerce solutions provider based in Rzeszów, Poland. The agency specializes in online store development, sales automation, data analytics, and email marketing. With a team of over 25 professionals, it has delivered measurable results including 45% average annual revenue growth and 100% increase in transactions within three months.

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Feature Comparison

Attribute	Simply Contact	Soft Gorillas
Category	BPO & Outsourced Support	SEO & Organic Growth
Rating	Winner +4.1 higher	-
Location	Warsaw, Poland	Rzeszów, Poland
Services	Customer Support Call Centers BPO Phone Answering Services eCommerce Development IT Services Web Design Web Development WordPress Website Design UI/UX Design Software Development Mobile App Development HR Outsourcing SEO	Customer Support Call Centers BPO Phone Answering Services eCommerce Development IT Services Web Design Web Development WordPress Website Design UI/UX Design Software Development Mobile App Development HR Outsourcing SEO
Industries	eCommerce Delivery & Takeaway Fintech Government Software & IT Services Travel Retail Public Administration Luxury Recreation & Travel	AI Automotive Fashion Education eCommerce Electronics Design Beauty Entertainment Boutique
Pros	Multilingual customer service in 30+ languages Strong communication that keeps clients informed Actively improved customer satisfaction and retention Projects delivered on time consistently Effective workflow through clear communication and partnership	45% average annual revenue growth reported 100% increase in transactions within first three months of collaboration 50% reduction in bounce rates through optimized traffic management Team of over 25 skilled professionals managing 15+ e-commerce projects Tailored solutions for each client's unique needs
Cons	Potential difficulties delivering short-term or one-off projects	-
Website	Visit Site	Visit Site

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