Compare Simply Contact vs Chinese Localization

Side-by-side comparison of features, pricing, services, ratings and more.

Simply Contact

BPO & Outsourced Support Website

Simply Contact is a customer support operations partner founded in 2013, with 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. The company processes over 10 million requests a year in 30+ languages for clients in aviation, fintech, e-commerce, mobility, and SaaS.

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Winner

Chinese Localization

Social Media & Video Website

Chinese Localization is a Polish-Chinese team specializing in game localization, translation services, and Chinese market entry support. Founded in 2019, the agency works directly with clients without outsourcing. It offers services including LQA, social media marketing, and consulting.

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Feature Comparison

Attribute	Simply Contact	Chinese Localization
Category	BPO & Outsourced Support	Social Media & Video
Rating		Winner +0.9 higher
Location	Warsaw, Poland	Warsaw, Poland
Services	Customer Support Call Centers BPO Phone Answering Services Chinese game localization In-game linguistic quality assurance (LQA) Specialized translations (technical, marketing, business) General translation services Chinese copywriting and adaptation Proofreading and consulting by native speakers Social media marketing on Chinese platforms Community management Influencer research and outreach Chinese market entry consulting Player feedback analysis Strategy consulting Content creation Data reporting Market analysis Website translation	Customer Support Call Centers BPO Phone Answering Services Chinese game localization In-game linguistic quality assurance (LQA) Specialized translations (technical, marketing, business) General translation services Chinese copywriting and adaptation Proofreading and consulting by native speakers Social media marketing on Chinese platforms Community management Influencer research and outreach Chinese market entry consulting Player feedback analysis Strategy consulting Content creation Data reporting Market analysis Website translation
Industries	eCommerce Delivery & Takeaway Fintech Government Software & IT Services Travel Retail Public Administration Luxury Recreation & Travel	Gaming Entertainment
Pros	Multilingual customer service in 30+ languages Strong communication that keeps clients informed Actively improved customer satisfaction and retention Projects delivered on time consistently Effective workflow through clear communication and partnership	Direct-to-client model ensures consistency and fast communication Native-level language skills and cultural expertise Proven ability to handle difficult translations including puns and word puzzles Consistently delivers on time, often ahead of schedule
Cons	Potential difficulties delivering short-term or one-off projects	-
Website	Visit Site	Visit Site

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