Compare Shift vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Shift

Branding & Design Website

Shift is a design agency founded in 2013 that helps entrepreneurs, startups, and established companies create products and brands. The team specializes in branding, product design, and package design for clients worldwide.

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Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute	Shift	Concentra BPO
Category	Branding & Design	BPO & Outsourced Support
Rating	Winner +2.3 higher
Location	San Pedro Garza García, Mexico	Mexico City, Mexico
Services	Graphic Design Branding Logo Design Web Design Creative Services Product Design Package Design Call Centers	Graphic Design Branding Logo Design Web Design Creative Services Product Design Package Design Call Centers
Industries	Sports Construction Retail	Finance Insurance Automotive
Pros	Clients report the team understands goals and delivers prototypes that meet functionality requirements without sacrificing aesthetics Holds a 5.0 Google rating from five reviews	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console
Cons	-	Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website	Visit Site	Visit Site

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