Compare Scalable Outsourcing vs NCRI

Side-by-side comparison of features, pricing, services, ratings and more.

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Winner

NCRI

Cold Email Outreach Website

NCRI is a BPO and customer experience outsourcing firm founded in 2009, offering onshore, nearshore, and offshore services across three continents. The company supports over 16,000 daily BPO interactions with 1,900+ staff serving clients in 87+ languages.

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Feature Comparison

Attribute	Scalable Outsourcing	NCRI
Category	BPO & Outsourced Support	Cold Email Outreach
Rating	-	Winner +1.0 higher
Location	Ottawa, Ontario, Canada	Mississauga, ON, Canada
Services	BPO HR Outsourcing SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing Accounting Call Centers	BPO HR Outsourcing SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing Accounting Call Centers
Industries	Small Business Fintech Real Estate	Health Care
Pros	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel	Supports over 16,000 BPO customer interactions daily with 1,900+ staff in 87+ languages Holds security standards including PCI, ISO, SOC2, and GDPR with data encrypted at rest and in transit Serves enterprise clients including PayPal, Rogers, TD Bank, and Barclays
Cons	-	Google rating of 1.0 with a review warning about a fake PayPal collection notice
Website	Visit Site	Visit Site

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