Compare Scalable Outsourcing vs IO Solutions Contact Center

Side-by-side comparison of features, pricing, services, ratings and more.

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Winner

IO Solutions Contact Center

BPO & Outsourced Support Website

Canadian Business Process Outsourcer (BPO) founded in 2007 delivering end-to-end B2B and B2C contact center solutions for large Canadian corporations in financial services, telecommunications, retail, and manufacturing. The company operates with 500-999 employees from its Montreal headquarters.

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Feature Comparison

Attribute	Scalable Outsourcing	IO Solutions Contact Center
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.0 higher
Location	Ottawa, Ontario, Canada	Montreal, Canada
Services	BPO HR Outsourcing Call Centers	BPO HR Outsourcing Call Centers
Industries	Small Business Fintech Real Estate	Financial Services Telecommunications Retail Manufacturing
Pros	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel	Large workforce of 500-999 employees serving major Canadian corporations Company reports customizable, secure, and scalable contact center technology Broad coverage across financial services, telecom, retail, and manufacturing clients
Cons	-	Google reviews describe low pay, weak training, heavy sales pressure, and unprofessional management
Website	Visit Site	Visit Site

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