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Compare ProTech Professional Technical Services, Inc. vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

ProTech Professional Technical Services, Inc. Agency logo

ProTech Professional Technical Services, Inc.

BPO & Outsourced Support Website

ProTech Professional Technical Services, Inc. provides IT training and consulting with thousands of courses. The company has served over 60% of the Fortune 1000 companies. It also specializes in Enterprise Systems Management and Data Center Automation.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute ProTech Professional Technical Services, Inc. A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.8 higher
Location Pittsburgh, Pennsylvania, United States Dallas, Texas, United States
Services
  • HR Outsourcing
  • Phone Answering Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Phone Answering Services
  • Call Centers
  • BPO
Industries
Corporate Services Finance Health Care Software & IT Services
Retail Consumer Goods Corporate Services
Pros
  • Extensive partnerships with industry leaders including IBM, Broadcom, HP, Apple, Cisco, and Citrix
  • Tier1 Managed Microsoft Partner for Learning Services
  • Over 30 years of experience serving over 60% of Fortune 1000 companies
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons -
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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