Compare Phenix Health vs Telstra Health

Side-by-side comparison of features, pricing, services, ratings and more.

Phenix Health

BPO & Outsourced Support Website

Phenix Health is an Australian-founded company providing call center and phone answering services, with a focus on the healthcare industry. The company operates virtually with an international team and was founded in 2015.

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Winner

Telstra Health

BPO & Outsourced Support Website

Telstra Health is a digitally-enabled healthcare company founded in 2013 and headquartered in Melbourne, Australia. It provides phone answering and call center services along with clinical and administrative systems, health data analytics, population health solutions, information exchange, and telehealth solutions for Australian care providers.

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Feature Comparison

Attribute	Phenix Health	Telstra Health
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.9 higher
Location	Newstead, Brisbane, Australia	Melbourne, Australia
Services	Phone Answering Services Call Centers	Phone Answering Services Call Centers
Industries	Healthcare IT Small Business	Healthcare Hospitals Health services Pharmacy Aged care Disability care
Pros	Easy appointment booking Quick consultation with doctor	Works across hospital, health service, pharmacy, and aged and disability care sectors Provides in-house clinical systems, health data analytics, population health solutions, and telehealth offerings Large 1000-plus employee team in operation since 2013
Cons	Poor follow-up and communication after appointments Delays in refunds Doctors may conduct consultations while driving	Some Google reviewers report concerns with product reliability and training support
Website	Visit Site	Visit Site

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