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Compare Penbrothers vs Digital Minds

Side-by-side comparison of features, pricing, services, ratings and more.

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Penbrothers Agency logo

Penbrothers

BPO & Outsourced Support Website

Penbrothers is an HR outsourcing firm based in Makati, Philippines, that connects businesses with talent through recruitment, onboarding, payroll management, compliance, and employee care services.

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Digital Minds Agency logo

Digital Minds

Business, Financial & Professional Services Website

Digital Minds is a Philippine BPO provider founded in 2010 that offers front-office and back-office services, including customer support, creative services, and technical support. The company also provides accounting services and call center expertise in collection and telemarketing. It serves corporate clients worldwide from headquarters in Naga and a US office in Delaware.

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Feature Comparison

Attribute Penbrothers Digital Minds
Category BPO & Outsourced Support Business, Financial & Professional Services
Rating
Winner +0.5 higher
Location Makati, Philippines Naga, Philippines
Services
  • HR Outsourcing
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
  • HR Outsourcing
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
Industries
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Call Center Finance Telecom Healthcare E-commerce
Pros
  • Comprehensive HR outsourcing covering recruitment, onboarding, payroll, compliance, and employee care
  • Large team of 1000 or more employees
  • Track record with clients such as Luxclusif, StoreHub, Servantex, and Propeller
  • Founded in 2010 with global operations and offices in the Philippines and the United States
  • Low-cost outsourcing with an average hourly rate of $8/hr and minimum budgets from $1,000 to $10,000
  • Offers a wide mix of front-office, back-office, creative, technical, and call center services
Cons
  • Google reviews report unresponsive phone lines and difficulty reaching the office
  • Some reviews describe unprofessional interview conduct and lack of candidate follow-up
  • Google rating of 3.5 out of 5 based on eight reviews is modest compared with other listed BPO agencies
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