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Compare Onward Search vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Onward Search Agency logo

Onward Search

BPO & Outsourced Support Website

Onward Search is a creative staffing and workforce solution provider for creative, marketing, technology, and gaming talent. Founded in 2007, the agency partners with leading companies to accelerate strategic projects and build scalable teams.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Onward Search A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.6 higher
Location Norwalk, Connecticut, United States Gilbert, Arizona, United States
Services
  • HR Outsourcing
  • Phone Answering Services
  • Call Center Services
  • HR Outsourcing
  • Phone Answering Services
  • Call Center Services
Industries
Small Business Entertainment Design
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • One Google reviewer praised the team and office space, calling it a great place to work.
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Cons
  • Negative Google reviews cite poor employee culture, low compensation, and unprofessional candidate experience.
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