Compare One Contact vs MAKKEN

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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MAKKEN

Branding & Design Website

MAKKEN is a strategic communication agency founded in 2003 that creates multi-platform stories designed to engage consumers and deliver results for clients. The agency offers public relations, graphic design, video production, digital services, and digital marketing from its Mexico City headquarters.

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Feature Comparison

Attribute	One Contact	MAKKEN
Category	BPO & Outsourced Support	Branding & Design
Rating	Winner +0.2 higher
Location	Santa Catarina, Mexico	Mexico City, Mexico
Services	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Public Relations Graphic Design Video Production Digital Services Digital Marketing	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Public Relations Graphic Design Video Production Digital Services Digital Marketing
Industries	IT Small Business Fintech	Telecommunications Food & Beverage Apparel Restaurants Publishing Insurance
Pros	Flexible scheduling praised by employees Well-equipped free gym and improved facilities Strong training and tools for new hires	Holds a 4.1 Google rating from 60 reviews Founded in 2003 with a team of 100-249 employees Works with recognized brands including AT&T, Coca Cola, Nestle, and Old Navy
Cons	-	Displayed Google reviews include complaints about delayed vendor payments and unresolved contest prize issues
Website	Visit Site	Visit Site

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