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Compare One Contact vs Intelimatica

Side-by-side comparison of features, pricing, services, ratings and more.

One Contact Agency logo

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Winner
Intelimatica Agency logo

Intelimatica

Branding & Design Website

Intelimatica is an agile information technology company founded in 2003 that offers custom software development, cloud migration, and SAP consulting. The agency serves companies of various sectors and sizes from its headquarters in Mexico City.

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Feature Comparison

Attribute One Contact Intelimatica
Category BPO & Outsourced Support Branding & Design
Rating
Winner +0.2 higher
Location Santa Catarina, Mexico Mexico City, Mexico
Services
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Cloud Consulting
  • IT Services
  • Product Design
  • Software Development
  • UI/UX Design
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Cloud Consulting
  • IT Services
  • Product Design
  • Software Development
  • UI/UX Design
Industries
IT Small Business Fintech
-
Pros
  • Flexible scheduling praised by employees
  • Well-equipped free gym and improved facilities
  • Strong training and tools for new hires
  • Professional handling of equipment and repairs
  • Great customer service and responsiveness
  • Certified cloud solution architects
  • Agile SCRUM methodology with daily/weekly progress demos
Cons -
  • Some clients reported poor service
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