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Compare One Contact vs 311 Consultores

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
One Contact Agency logo

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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311 Consultores Agency logo

311 Consultores

IT Services & Technology Consulting Website

311 Consultores is a strategic consulting firm based in Mérida, Mexico, with over 11 years of experience helping businesses grow. The firm integrates people, processes, and technology, offering services such as CRM implementation, website design, paid advertising, and sales enablement. It has worked with companies in Mexico, Spain, Peru, and Panama.

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Feature Comparison

Attribute One Contact 311 Consultores
Category BPO & Outsourced Support IT Services & Technology Consulting
Rating
Winner +4.3 higher
-
Location Santa Catarina, Mexico Mérida, Yucatán, Mexico
Services
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Branding
  • Programmable Automation
  • Community Management
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Website Design
  • Website Development
  • Website Migration
  • Search Engine Optimization
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Branding
  • Programmable Automation
  • Community Management
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Website Design
  • Website Development
  • Website Migration
  • Search Engine Optimization
Industries
IT Small Business Fintech
Ecommerce Education Manufacturing Real estate Tourism/travel
Pros
  • Flexible scheduling praised by employees
  • Well-equipped free gym and improved facilities
  • Strong training and tools for new hires
  • Over 11 years of experience
  • Certified implementer for course design
  • International presence across multiple countries
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