Compare Nexbridge Communications Ltd vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Nexbridge Communications Ltd

BPO & Outsourced Support Website

Nexbridge Communications Ltd is a Manchester-based call centre services provider offering carrier interconnection, CLI localisation, number validation, bulk SMS and TPS compliance. Founded in 2005, the company employs 50-99 people and hosts hardware in multiple UK data centres.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Nexbridge Communications Ltd	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.3 higher
Location	Manchester, United Kingdom	Leicester, United Kingdom
Services	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support
Industries	-	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Interconnection to Tier 1 carriers including BT IPX, Verizon, Gamma and Colt Dial Sure service localises CLI to improve call centre contact rates Provides Telephone Number Validation, Bulk SMS Delivery and real time TPS Compliance	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	Google reviews report repeated unwanted cold calls and suspected scam activity Reviewers report numbers being blocked yet calls continuing from new numbers	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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