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Compare NCW vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

NCW Agency logo

NCW

BPO & Outsourced Support Website

NCW is a professional and temporary staffing agency founded in 2000. It focuses on understanding the motivations of both clients and talent to form long-standing partnerships. The agency has 100-249 employees and an average hourly rate of $50/hr.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute NCW A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.6 higher
Location Indianapolis, Indiana, United States Dallas, Texas, United States
Services
  • HR Outsourcing
  • Corporate Training
  • HR Consulting
  • Recruiting
  • Staffing
  • Phone Answering Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Corporate Training
  • HR Consulting
  • Recruiting
  • Staffing
  • Phone Answering Services
  • Call Centers
  • BPO
Industries
Software & IT Services Transportation & Logistics Finance Manufacturing HR
Retail Consumer Goods Corporate Services
Pros
  • Recruiters go above and beyond to place candidates
  • Professional and transparent communication
  • Consistent support and good pay
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons -
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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