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Compare NA5 vs Impacto Positivo CX CS Ltda.

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
NA5 Agency logo

NA5

Web Development & Technology Website
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Impacto Positivo CX CS Ltda. Agency logo

Impacto Positivo CX CS Ltda.

Business, Financial & Professional Services Website

Impacto Positivo CX CS Ltda. is a Brazilian customer experience consultancy with 17 years of experience. The firm uses design thinking, customer journey mapping, and NPS metrics to create personalized experiences. It offers customer marketing, CRM implementation, and customer survey and analysis services.

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Feature Comparison

Attribute NA5 Impacto Positivo CX CS Ltda.
Category Web Development & Technology Business, Financial & Professional Services
Rating
Winner +4.8 higher
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Location Brazil R. Tronca - Rio Branco, Caxias do Sul - RS, 95010-100, Brazil
Services
  • Programmable Automation
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Custom API Integrations
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Social Media
  • Website Design
  • Website Development
  • Website Migration
  • Account based marketing
  • Search Engine Optimization
  • Programmable Automation
  • Conversational Marketing
  • CRM Implementation
  • CRM Migration
  • Custom API Integrations
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Social Media
  • Website Design
  • Website Development
  • Website Migration
  • Account based marketing
  • Search Engine Optimization
Industries
Automotive & transport Ecommerce Education Entertainment Finance & insurance
Consulting/advisory Consumer services Marketing services
Pros
  • Track record since 2002 with large global clients including Saint-Gobain, Cargill and Pfizer
  • Custom projects covering complex automations and sophisticated API integrations
  • 17 years of experience in customer experience consulting
  • Uses design thinking and customer journey mapping methodologies
  • Focuses on NPS and customer satisfaction as key metrics
Cons
  • Professional services are available only in Brazilian Portuguese for Brazilian customers or local subsidiaries
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