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Compare Motiva vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Motiva Agency logo

Motiva

BPO & Outsourced Support Website

Motiva provides tailored call center services with multi-lingual, highly qualified personnel and in-house training programs. The agency focuses on delivering efficient customer care through cutting-edge technologies and innovative strategies.

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Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute Motiva Concentra BPO
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.5 higher
Location Tijuana, Mexico Mexico City, Mexico
Services
  • Call Centers
  • Call Centers
Industries
Finance Insurance Corporate Services Design Home & Garden Legal
Finance Insurance Automotive
Pros
  • Multi-lingual and highly qualified personnel with comprehensive in-house training
  • Custom-designed services integrating cutting-edge technologies and innovative strategies
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons -
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website Visit Site Visit Site
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