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Compare Miratel Solutions vs Scalable Outsourcing

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Miratel Solutions Agency logo

Miratel Solutions

BPO & Outsourced Support Website

Canadian call center and customer service provider founded in 2000, offering outbound and inbound call center services with a team of over 20 years experience.

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Scalable Outsourcing Agency logo

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Feature Comparison

Attribute Miratel Solutions Scalable Outsourcing
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.5 higher
-
Location Toronto, Canada Ottawa, Ontario, Canada
Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Call Centers
  • BPO
  • HR Outsourcing
Industries
IT Financial Small Business
Small Business Fintech Real Estate
Pros
  • Over 20 years of industry experience
  • Positive reviews highlight a great work atmosphere and good service
  • Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy
  • Teams of top university graduates and seasoned call centre employees with strong English and communication skills
  • 365-day service year with the ability to scale quickly
  • Cost savings of up to 50% for companies outsourcing personnel
Cons
  • Negative reviews mention workplace concerns
  • A review reported delayed ticket delivery
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Website Visit Site Visit Site
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