Compare MAKKEN vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

MAKKEN

Branding & Design Website

MAKKEN is a strategic communication agency founded in 2003 that creates multi-platform stories designed to engage consumers and deliver results for clients. The agency offers public relations, graphic design, video production, digital services, and digital marketing from its Mexico City headquarters.

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Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute	MAKKEN	Concentra BPO
Category	Branding & Design	BPO & Outsourced Support
Rating	Winner +1.4 higher
Location	Mexico City, Mexico	Mexico City, Mexico
Services	Public Relations Graphic Design Video Production Digital Services Digital Marketing Call Centers	Public Relations Graphic Design Video Production Digital Services Digital Marketing Call Centers
Industries	Telecommunications Food & Beverage Apparel Restaurants Publishing Insurance	Finance Insurance Automotive
Pros	Holds a 4.1 Google rating from 60 reviews Founded in 2003 with a team of 100-249 employees Works with recognized brands including AT&T, Coca Cola, Nestle, and Old Navy	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console
Cons	Displayed Google reviews include complaints about delayed vendor payments and unresolved contest prize issues	Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website	Visit Site	Visit Site

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