Compare Macaw VA vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Macaw VA

BPO & Outsourced Support Website

Macaw VA is an award-winning technical virtual assistant provider based in Northampton and Milton Keynes, United Kingdom. It helps businesses scale with CRM, email marketing, automation, and website support, drawing on more than 30 years of corporate technology and IT experience. The company is also a Theo Paphitis Small Business Sunday award winner.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Macaw VA	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.5 higher
Location	Northampton, United Kingdom	Leicester, United Kingdom
Services	Content Creation Email Marketing CRM Implementation CRM Migration Website Design BPO Call Centers Phone Answering Services HR Outsourcing Customer Support	Content Creation Email Marketing CRM Implementation CRM Migration Website Design BPO Call Centers Phone Answering Services HR Outsourcing Customer Support
Industries	-	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Theo Paphitis Small Business Sunday award winner More than 30 years of corporate technology and IT experience Inbound Sales certification supporting CRM and marketing operations	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	-	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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