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Compare Loop Contact Solutions vs Penbrothers

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Loop Contact Solutions Agency logo

Loop Contact Solutions

Multi-Channel Outreach Website

Loop Contact Solutions is a Philippines-based outsourced customer support and call center provider founded in 2016. It offers customer service, retention strategies, sales techniques, BPO, phone answering services, and direct marketing. The agency works at an average hourly rate of $8 and serves clients across multiple industries.

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Penbrothers Agency logo

Penbrothers

BPO & Outsourced Support Website

Penbrothers is an HR outsourcing firm based in Makati, Philippines, that connects businesses with talent through recruitment, onboarding, payroll management, compliance, and employee care services.

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Feature Comparison

Attribute Loop Contact Solutions Penbrothers
Category Multi-Channel Outreach BPO & Outsourced Support
Rating
Winner +0.9 higher
Location Makati, Philippines Makati, Philippines
Services
  • Customer Support
  • Call Centers
  • Phone Answering Services
  • BPO
  • Direct Marketing
  • HR Outsourcing
  • Customer Support
  • Call Centers
  • Phone Answering Services
  • BPO
  • Direct Marketing
  • HR Outsourcing
Industries
Consumer Goods Corporate Services Beauty Agriculture Automotive eCommerce Entertainment Delivery & Takeaway Crypto AI
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Pros
  • Responsive and invested team, cited in Google reviews
  • Supportive upper management praised in Google reviews
  • Long-tenured employees, including five-year tenure, noted in reviews
  • Comprehensive HR outsourcing covering recruitment, onboarding, payroll, compliance, and employee care
  • Large team of 1000 or more employees
  • Track record with clients such as Luxclusif, StoreHub, Servantex, and Propeller
Cons -
  • Google reviews report unresponsive phone lines and difficulty reaching the office
  • Some reviews describe unprofessional interview conduct and lack of candidate follow-up
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