Compare Kura vs FirstCall

Side-by-side comparison of features, pricing, services, ratings and more.

Kura

BPO & Outsourced Support Website

Kura is a UK-based outsourcer providing contact centre solutions across four locations in the UK and South Africa. Its software subsidiary Inisoft builds advisor desktop solutions with full omni-channel capabilities. The company serves over 50 clients across multiple industry verticals.

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Winner

FirstCall

BPO & Outsourced Support Website

FirstCall is a virtual office and call center provider established in 2017 and headquartered in London. Its services include mail forwarding with physical business addresses and live telephone answering in a client's company name.

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Feature Comparison

Attribute	Kura	FirstCall
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.9 higher
Location	Glasgow, United Kingdom	London, United Kingdom
Services	Call Centers Live telephone answering Mail forwarding Virtual office services	Call Centers Live telephone answering Mail forwarding Virtual office services
Industries	IT Retail Fintech	All industries
Pros	Positioned as the UK's largest independent outsourcer with award-winning contact centre solutions Software subsidiary Inisoft develops omni-channel advisor desktop solutions sold globally Serves over 50 clients across many industry verticals from four UK and South Africa locations	Live telephone answering in the client's company name Mail forwarding with physical business addresses Positive Google reviews highlighting responsive, professional, and friendly service
Cons	Google reviewers report micromanagement and unsupportive management Reviews cite a lack of transparency and poor communication with staff	-
Website	Visit Site	Visit Site

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