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Compare Konecta vs Catsa (centro De Asistencia TelefÓnica)

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Konecta Agency logo

Konecta

BPO & Outsourced Support Website

Konecta is a Madrid-based BPO and digital marketing provider founded in 1999, focused on service excellence and customer experience through outsourcing solutions.

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Catsa (centro De Asistencia TelefÓnica) Agency logo

Catsa (centro De Asistencia TelefÓnica)

BPO & Outsourced Support Website

Catsa (Centro de Asistencia Telefónica) is a business process outsourcing firm based in Madrid, Spain. The company specializes in call center operations and teleassistance services.

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Feature Comparison

Attribute Konecta Catsa (centro De Asistencia TelefÓnica)
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.9 higher
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Location Madrid, Spain Madrid, Spain
Services
  • BPO
  • Digital Marketing
  • Call Center Services
  • Teleassistance
  • Customer Support
  • Outsourced Communications
  • BPO
  • Digital Marketing
  • Call Center Services
  • Teleassistance
  • Customer Support
  • Outsourced Communications
Pros -
  • Headquartered in a prominent European business park
  • Specializes in dedicated teleassistance operations
Cons
  • Low customer satisfaction reflected in a 1.9 Google rating with complaints about unsolicited emails and ethics.
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Website Visit Site Visit Site
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