Compare KAP Call Center Pvt. Ltd vs EbixCash Global Services

Side-by-side comparison of features, pricing, services, ratings and more.

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KAP Call Center Pvt. Ltd

BPO & Outsourced Support Website

KAP Call Center Pvt. Ltd is a call center and SMS services provider headquartered in Bangalore, India. Founded in 2017, the company employs 250-499 people and serves clients across retail, e-commerce, automotive, and IT sectors.

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EbixCash Global Services

BPO & Outsourced Support Website

Established in 1989 as one of the first independent customer retention and customer response organizations in India, with 30 years of experience and presence across 6 key locations.

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Feature Comparison

Attribute	KAP Call Center Pvt. Ltd	EbixCash Global Services
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.9 higher
Location	Bangalore, Karnataka, India	Mumbai, India
Services	Call Centers Bulk SMS Services	Call Centers Bulk SMS Services
Industries	-	IT Industry Small Business Fintech
Pros	Fast SMS delivery and responsive support praised in Google reviews Client roster includes major brands such as Titan, Wipro, Amazon, and Reliance Retail JioMart	30 years of experience in customer service and retention Presence across 6 key locations in India Recognized as a forerunner in independent customer retention services in India
Cons	One Google review alleges poor employee working conditions and management practices	Multiple Google reviews report delayed salary payments and unprocessed full-and-final settlements Several reviewers reported being terminated during training without prior certification notice Reviewers cited poor management and lack of salary increments
Website	Visit Site	Visit Site

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