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Compare Intermedia vs Apex America

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Intermedia Agency logo

Intermedia

BPO & Outsourced Support Website

Intermedia is an Argentine software development company specializing in mobile apps, AI solutions, and backend development. Founded in 2012, the company serves major Argentine firms and global startups.

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Apex America Agency logo

Apex America

BPO & Outsourced Support Website

Apex America is a business process outsourcing (BPO) contact center committed to creating exceptional customer experiences. It operates in seven Latin American countries and is the first and only Google Cloud BPO partner in the region. The agency handles over 100 million interactions per year.

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Feature Comparison

Attribute Intermedia Apex America
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Tandil, Pcia. de Buenos Aires, Argentina Córdoba, Argentina
Services
  • HR Outsourcing
  • Business process outsourcing (BPO)
  • Customer engagement
  • CX consulting
  • Digital services
  • Customer care
  • Content moderation
  • Order processing
  • Tech support
  • Social media management
  • HR Outsourcing
  • Business process outsourcing (BPO)
  • Customer engagement
  • CX consulting
  • Digital services
  • Customer care
  • Content moderation
  • Order processing
  • Tech support
  • Social media management
Industries
IT Fintech Technology
Retail & E-commerce Health Financial services
Pros
  • Strong portfolio with major Argentine companies like Telecom Group, Makro Supermarkets, and RedLink
  • Dedicated AI department developing KYC software, image recognition, and recommendation systems
  • High Google rating of 5.0 from 45 reviews
  • First and only Google Cloud BPO partner in Latin America.
  • Handles over 100 million interactions per year.
  • Reports a 97% customer recommendation rate.
Cons -
  • Some Google reviewers report slow HR processes and limited mental health support for employees.
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