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Compare Inbound Call Center Philippines vs Digital Minds

Side-by-side comparison of features, pricing, services, ratings and more.

Inbound Call Center Philippines Agency logo

Inbound Call Center Philippines

BPO & Outsourced Support Website

Inbound Call Center Philippines is an outsourced call center provider offering quality service at lower cost. It specializes in answering services including telephone, medical, legal, business, and order taking. The agency employs well-trained agents with neutral accents and strong IT support.

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Winner
Digital Minds Agency logo

Digital Minds

Business, Financial & Professional Services Website

Digital Minds is a Philippine BPO provider founded in 2010 that offers front-office and back-office services, including customer support, creative services, and technical support. The company also provides accounting services and call center expertise in collection and telemarketing. It serves corporate clients worldwide from headquarters in Naga and a US office in Delaware.

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Feature Comparison

Attribute Inbound Call Center Philippines Digital Minds
Category BPO & Outsourced Support Business, Financial & Professional Services
Rating -
Winner +3.5 higher
Location Mandaluyong, Philippines Naga, Philippines
Services
  • Call Centers
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
  • Call Centers
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
Industries
Legal Technology Medical
Call Center Finance Telecom Healthcare E-commerce
Pros
  • Offers quality service at lower cost compared to large BPO companies
  • Agents have neutral accents and are well-trained
  • Good infrastructure and process for customer satisfaction
  • Founded in 2010 with global operations and offices in the Philippines and the United States
  • Low-cost outsourcing with an average hourly rate of $8/hr and minimum budgets from $1,000 to $10,000
  • Offers a wide mix of front-office, back-office, creative, technical, and call center services
Cons -
  • Google rating of 3.5 out of 5 based on eight reviews is modest compared with other listed BPO agencies
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