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Compare Impacto Positivo CX CS Ltda. vs NA5

Side-by-side comparison of features, pricing, services, ratings and more.

Impacto Positivo CX CS Ltda. Agency logo

Impacto Positivo CX CS Ltda.

Business, Financial & Professional Services Website

Impacto Positivo CX CS Ltda. is a Brazilian customer experience consultancy with 17 years of experience. The firm uses design thinking, customer journey mapping, and NPS metrics to create personalized experiences. It offers customer marketing, CRM implementation, and customer survey and analysis services.

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Winner
NA5 Agency logo

NA5

Web Development & Technology Website
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Feature Comparison

Attribute Impacto Positivo CX CS Ltda. NA5
Category Business, Financial & Professional Services Web Development & Technology
Rating -
Winner +4.8 higher
Location R. Tronca - Rio Branco, Caxias do Sul - RS, 95010-100, Brazil Brazil
Services
  • Customer Marketing
  • CRM Implementation
  • Customer Survey and Analysis
  • Programmable Automation
  • Conversational Marketing
  • CRM Migration
  • Custom API Integrations
  • Customer Success Training
  • Customer Support Training
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Social Media
  • Website Design
  • Website Development
  • Website Migration
  • Account based marketing
  • Search Engine Optimization
  • Customer Marketing
  • CRM Implementation
  • Customer Survey and Analysis
  • Programmable Automation
  • Conversational Marketing
  • CRM Migration
  • Custom API Integrations
  • Customer Success Training
  • Customer Support Training
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development
  • Paid Advertising
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • Sales Enablement
  • Social Media
  • Website Design
  • Website Development
  • Website Migration
  • Account based marketing
  • Search Engine Optimization
Industries
Consulting/advisory Consumer services Marketing services
Automotive & transport Ecommerce Education Entertainment Finance & insurance
Pros
  • 17 years of experience in customer experience consulting
  • Uses design thinking and customer journey mapping methodologies
  • Focuses on NPS and customer satisfaction as key metrics
  • Track record since 2002 with large global clients including Saint-Gobain, Cargill and Pfizer
  • Custom projects covering complex automations and sophisticated API integrations
Cons -
  • Professional services are available only in Brazilian Portuguese for Brazilian customers or local subsidiaries
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