Compare Identified Talent Solutions vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Identified Talent Solutions

BPO & Outsourced Support Website

Identified Talent Solutions is an HR outsourcing agency founded in 2014. It specializes in supporting small to mid-sized companies with recruitment strategy implementation and operationalization. The agency also offers a mentorship program and back office services for independent staffing professionals.

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Winner

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute	Identified Talent Solutions	A Better Connection
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +3.7 higher
Location	Irvine, California, United States	Gilbert, Arizona, United States
Services	HR Outsourcing Phone Answering Services Call Center Services	HR Outsourcing Phone Answering Services Call Center Services
Industries	Corporate Services Finance HR Retail	Real Estate Industry Healthcare Industry Legal Industry
Pros	Founder Paul David has entrepreneurial and corporate recruitment background. Agency refocused to specialize in small to mid-sized companies. Mentorship program helped members generate nearly one million dollars in revenue.	Offers reliable 24/7 answering services from secure facilities Local agents use current technology to answer, catalog, and dispatch calls with real-time updates Maintains detailed documentation of all calls for client review
Cons	Google reviews report lack of communication and ghosting after initial contact. Candidates report lack of transparency and respect in the process.	-
Website	Visit Site	Visit Site

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