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Compare IBM vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

IBM Agency logo

IBM

IT Services & Technology Consulting Website

IBM is a global technology and consulting company founded in 1911. It provides ECM consulting, HR outsourcing, and comprehensive technology solutions. The company partners with clients to create innovative technology-driven outcomes.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute IBM Horatio
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Armonk, New York, United States New York City, New York, United States
Services
  • ECM Consulting
  • HR Outsourcing
  • BPO
  • ECM Consulting
  • HR Outsourcing
  • BPO
Industries
Enterprise
Corporate Services Finance HR
Pros
  • Clients praise IBM for making great products and being a reliable business partner.
  • Reviewers note the company's beautiful property and wonderful staff.
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Cons
  • Some reviewers feel the company is living in the past with outdated facilities.
  • Critics claim the company has been taken over by marketing people with no business sense.
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