Compare GoTranscript vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

GoTranscript

BPO & Outsourced Support Website

GoTranscript is a transcription services provider founded in 2006. It offers audio and video transcription, translation, subtitling, and captioning with a 99% accuracy rate. The agency serves clients including Netflix and BBC.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	GoTranscript	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.5 higher
Location	Harrow, United Kingdom	Leicester, United Kingdom
Services	Audio Transcription Video Transcription Written Materials Translation Subtitling Captioning BPO Call Centers Phone Answering Services HR Outsourcing Customer Support	Audio Transcription Video Transcription Written Materials Translation Subtitling Captioning BPO Call Centers Phone Answering Services HR Outsourcing Customer Support
Industries	Commercial Entertainment Marketing	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	99% accuracy rate claimed Fast turnaround times from 6-12 hours Enterprise and media industry experience	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	-	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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