Compare Global Shared Services vs Simply Contact

Side-by-side comparison of features, pricing, services, ratings and more.

Global Shared Services

IT Services & Technology Consulting Website

Global Shared Services provides IT outsourcing, staff augmentation, and recruitment services. The agency sources top IT engineers across various domains. It focuses on reducing IT recruitment costs and supporting business expansion.

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Winner

Simply Contact

BPO & Outsourced Support Website

Simply Contact is a customer support operations partner founded in 2013, with 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. The company processes over 10 million requests a year in 30+ languages for clients in aviation, fintech, e-commerce, mobility, and SaaS.

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Feature Comparison

Attribute	Global Shared Services	Simply Contact
Category	IT Services & Technology Consulting	BPO & Outsourced Support
Rating		Winner +0.7 higher
Location	Warsaw, Poland	Warsaw, Poland
Services	HR Outsourcing IT Services Customer Support Call Centers BPO Phone Answering Services	HR Outsourcing IT Services Customer Support Call Centers BPO Phone Answering Services
Industries	-	eCommerce Delivery & Takeaway Fintech Government Software & IT Services Travel Retail Public Administration Luxury Recreation & Travel
Pros	Positive client feedback highlights friendly service and a strong culture. Broad range of IT recruitment and outsourcing services with a sizable team of 50-99 employees.	Multilingual customer service in 30+ languages Strong communication that keeps clients informed Actively improved customer satisfaction and retention Projects delivered on time consistently Effective workflow through clear communication and partnership
Cons	Some clients report unprofessional conduct and mishandling of documents.	Potential difficulties delivering short-term or one-off projects
Website	Visit Site	Visit Site

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