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Compare Global Bilgi vs The Outstaff

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Global Bilgi Agency logo

Global Bilgi

BPO & Outsourced Support Website

Global Bilgi is a Ukrainian contact center operator founded in 2008 with more than 850 employees across four locations. It ranks among the three largest outsourcing contact centers in Ukraine, holding about 15% of the market. The company delivers customer support, telemarketing, technical support, and customer retention services.

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The Outstaff Agency logo

The Outstaff

BPO & Outsourced Support Website

The Outstaff is a Ukrainian HR outsourcing agency that helps companies scale teams with vetted remote developers. It maintains a database of over 3,000 pre-screened talents across popular technology stacks. The agency offers individual talent placement, dedicated teams, delivery teams, and custom development teams.

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Feature Comparison

Attribute Global Bilgi The Outstaff
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +4.3 higher
-
Location Kyiv, Ukraine Kyiv, Ukraine
Services
  • Customer Support
  • Inbound Call Center
  • Outbound Call Center
  • Third Party Verification
  • Telephone Sales
  • Telemarketing
  • Technical Support
  • Customer Retention
  • Individual Talent Placement
  • Dedicated Team
  • Delivery Team
  • Custom Development Team
  • Customer Support
  • Inbound Call Center
  • Outbound Call Center
  • Third Party Verification
  • Telephone Sales
  • Telemarketing
  • Technical Support
  • Customer Retention
  • Individual Talent Placement
  • Dedicated Team
  • Delivery Team
  • Custom Development Team
Industries
Telecommunications IT Media & Entertainment
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Pros
  • One of the three largest outsourcing contact centers in Ukraine with roughly 15% market share
  • Extensive telecommunications industry experience and best-practice project implementation
  • Operates four locations with more than 850 employees
  • Access to a large database of over 3,000 pre-vetted developers across many tech stacks.
  • Offers flexible team models including individual talent, dedicated teams, and full delivery teams.
  • Fast scaling of remote development teams.
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