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Compare GABSSA GROUP vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

GABSSA GROUP Agency logo

GABSSA GROUP

BPO & Outsourced Support Website

GABSSA GROUP is a Mexican contact center and collections agency founded in 1995, with 55 branches across all 32 Mexican states and three PCI, ISO 9001, and ISO 27001-certified contact centers.

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Winner
Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute GABSSA GROUP Planas Chuliganas
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.3 higher
Location Monterrey, Nuevo Leon, Mexico Vilnius, Lithuania
Services
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
Industries
IT Marketing Fintech
Retail Fashion Arts
Pros
  • Contact centers are PCI, ISO 9001, and ISO 27001 certified
  • Operates 55 branches across all 32 Mexican states with three contact centers
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
Cons
  • Google reviews report complaints about training, salary payments, and HR communication
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
Website Visit Site Visit Site
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