Compare Freshworks vs 28 North Consulting

Side-by-side comparison of features, pricing, services, ratings and more.

Freshworks

IT Services & Technology Consulting Website

Freshworks is a leading IT services provider that offers cloud-based solutions for customer engagement and operational efficiency. Its products include customer support, sales, and marketing automation tools. The company helps businesses optimize IT processes and scale efficiently.

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Winner

28 North Consulting

IT Services & Technology Consulting Website

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Feature Comparison

Attribute	Freshworks	28 North Consulting
Category	IT Services & Technology Consulting	IT Services & Technology Consulting
Rating		Winner +0.7 higher
Location	San Mateo, California, United States	Tampa, FL, United States
Services	IT Services Managed Services Programmable Automation Sales and Marketing Alignment Sales Coaching and Training Sales Enablement CRM Implementation CRM Migration Custom API Integrations Customer Support Training Help Desk Implementation	IT Services Managed Services Programmable Automation Sales and Marketing Alignment Sales Coaching and Training Sales Enablement CRM Implementation CRM Migration Custom API Integrations Customer Support Training Help Desk Implementation
Industries	-	Business services - general Consumer services Health Manufacturing Technology - software
Pros	A Google reviewer notes that Freshworks makes IT solutions enjoyable and effective.	Senior-led engagements with experienced revenue operations operators Flexible engagement models without mandatory long-term commitments
Cons	Multiple Google reviewers criticize Freshworks CRM as buggy and not matching advertised features. Customers have reported issues with cancellation, refunds, and unresponsive support.	-
Website	Visit Site	Visit Site

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