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Compare Focus HR Inc. vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Focus HR Inc. Agency logo

Focus HR Inc.

BPO & Outsourced Support Website

Focus HR Inc. is an Arizona-based HR outsourcing firm serving small to mid-size businesses across 47 states since 2003. It offers payroll, benefits, HR compliance, and worker's compensation support with a team of local certified HR experts.

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A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute Focus HR Inc. A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Location 6464 E Grant Rd., Tucson, Arizona 85715, United States Dallas, Texas, United States
Services
  • HR Outsourcing
  • Payroll
  • Insurance and Benefits
  • HR Compliance and Handbooks
  • Worker's Compensation
  • Phone Answering Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Payroll
  • Insurance and Benefits
  • HR Compliance and Handbooks
  • Worker's Compensation
  • Phone Answering Services
  • Call Centers
  • BPO
Industries
Small to mid-size businesses
Retail Consumer Goods Corporate Services
Pros
  • Local, Arizona-based certified HR experts with dedicated payroll specialists
  • Comprehensive services from payroll, insurance, HR handbooks, and worker's comp
  • Accessible CEO and responsive team praised in multiple client reviews
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons
  • One negative review cites a lack of accountability in the HR department
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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