Compare FlatWorld Solutions vs 1840 and Company

Side-by-side comparison of features, pricing, services, ratings and more.

FlatWorld Solutions

B2B Lead Generation Website

Flatworld Solutions is a global BPO and technology services provider that helps organizations outsource sales development, lead generation, customer support, and a wide range of back-office processes. It combines ISO-certified operations, AI-driven automation, and multi-channel contact centers to improve revenue and efficiency.

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1840 and Company

B2B Lead Generation Website

1840 & Company is a global business process outsourcing and staffing provider that helps businesses hire, manage, and pay vetted remote talent and teams in over 150 countries. They specialize in cost-effective SDR, sales, customer support, back-office, and specialized roles via flexible engagement models.

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Feature Comparison

Attribute	FlatWorld Solutions	1840 and Company
Category	B2B Lead Generation	B2B Lead Generation
Rating	-	-
Location	Princeton, New Jersey, USA	Overland Park, KS, USA
Features	Large-scale, ISO-certified global delivery footprint with centers in India, the Philippines, and other locations that support 24/7 operations. Ability to design highly customized multi-channel lead generation programs spanning B2B and B2C in many verticals. Mature CRM, help desk, and enterprise application integration capabilities, including Salesforce, HubSpot, Zendesk, Zoho, Freshdesk, Oracle, SAP, and Microsoft Dynamics. Proven track record across 18,000+ clients, with positive third-party feedback on communication, professionalism, and value for money. Truly global reach with hiring capabilities in 150+ countries and experience in cost-efficient nearshore and offshore hubs. Proven ability to reduce hiring and operating costs for sales and CX teams by 60-70% without sacrificing performance metrics like CSAT or revenue. Flexible engagement options (client-managed, fully managed, and direct placement) tailored to different stages of growth and internal maturity. Data-driven QA and analytics programs, plus optional VPN, BYOD, and workforce management solutions that make remote operations more secure and transparent.	Large-scale, ISO-certified global delivery footprint with centers in India, the Philippines, and other locations that support 24/7 operations. Ability to design highly customized multi-channel lead generation programs spanning B2B and B2C in many verticals. Mature CRM, help desk, and enterprise application integration capabilities, including Salesforce, HubSpot, Zendesk, Zoho, Freshdesk, Oracle, SAP, and Microsoft Dynamics. Proven track record across 18,000+ clients, with positive third-party feedback on communication, professionalism, and value for money. Truly global reach with hiring capabilities in 150+ countries and experience in cost-efficient nearshore and offshore hubs. Proven ability to reduce hiring and operating costs for sales and CX teams by 60-70% without sacrificing performance metrics like CSAT or revenue. Flexible engagement options (client-managed, fully managed, and direct placement) tailored to different stages of growth and internal maturity. Data-driven QA and analytics programs, plus optional VPN, BYOD, and workforce management solutions that make remote operations more secure and transparent.
Pros	Responsive and communicative project and account teams that keep clients informed and engaged throughout engagements. High overall client satisfaction, with independent platform Clutch reporting a 4.7/5 average rating across 23 reviews for Flatworld Solutions. Strong domain knowledge across BPO, analytics, and technology services, including complex BI and big data projects. Professional and reliable execution, with many reviewers highlighting on-time delivery and adherence to agreed schedules. Ability to improve customer support metrics such as CSAT and handle large volumes efficiently through mature call center operations.	Strong client satisfaction on B2B review sites (e.g., ~4.8/5 rating on Clutch) with praise for quality of candidates and outcomes. Timely project management and fast time-to-hire, frequently delivering qualified SDRs and support agents in about two weeks. Highly responsive and communicative account teams that adapt to changing requirements and maintain frequent touchpoints. Ability to source specialized, offshore and nearshore talent that integrates well with client workflows and tech stacks while significantly reducing costs. Flexible engagement models (staff augmentation, fully managed BPO, RPO) that let clients choose their level of control and internal involvement.
Cons	Some clients report that testing and quality assurance could be more thorough, with occasional issues discovered after delivery that require rework. A subset of online reviewers mention experiences where deliverables or outcomes did not fully match initial expectations. Isolated reviews cite frustrations around communication or dispute resolution, indicating that service consistency can vary by project or team.	Limited public pricing transparency; most engagements require a sales conversation and custom quote to understand total cost. Some negative candidate and freelancer feedback about inconsistent communication, interview no-shows, or extended hiring processes. A few worker reviews cite management and payroll issues (e.g., delayed payments or unclear points of contact) in certain regions, suggesting operational variability by project.
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