Compare Firms Desk vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Firms Desk

BPO & Outsourced Support Website

Firms Desk is a BPO and phone answering service provider founded in 2011. They offer call center, back-office outsourcing, and virtual assistant solutions. The company serves medium businesses and enterprises in finance and corporate services.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Firms Desk	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.8 higher
Location	New York City, New York, United States	Dallas, Texas, United States
Services	Call Centers BPO Phone Answering Services Back Office Outsourcing Virtual Assistant Virtual Receptionist	Call Centers BPO Phone Answering Services Back Office Outsourcing Virtual Assistant Virtual Receptionist
Industries	Finance Corporate Services	Retail Consumer Goods Corporate Services
Pros	Established in 2011, providing BPO and call center services. Offers dedicated virtual receptionist and virtual assistant services.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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