Compare Enghouse Interactive vs 1CallDirect

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Enghouse Interactive

BPO & Outsourced Support Website

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company offers multi-channel call centers, CTI integration, IVR/self-service, and call recording solutions. It serves mid to large enterprises, telecom carriers, and contact center service providers worldwide.

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1CallDirect

BPO & Outsourced Support Website

1CallDirect is a call centre in Scotland focused on sales. Founded in 1998, the agency has under 49 employees. It consistently exceeds client sales and customer experience targets.

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Feature Comparison

Attribute	Enghouse Interactive	1CallDirect
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +4.9 higher	-
Location	Reading, United Kingdom	Glasgow, United Kingdom
Services	Call Centers	Call Centers
Industries	-	IT Industry Small Business Industry Fintech Industry
Pros	Large team of over 1000 employees Partners with major UC suppliers including Microsoft, Cisco, Avaya, and Mitel Flexible deployment options including cloud, hosted, and hybrid	Consistently exceeds client sales and customer experience targets.
Website	Visit Site	Visit Site

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