Compare EmpireOne Contact Center vs TELUS Digital

Side-by-side comparison of features, pricing, services, ratings and more.

EmpireOne Contact Center

BPO & Outsourced Support Website

EmpireOne Contact Center is a BPO contact center providing call handling, customer contact services, and specialized industry solutions. The agency employs 250-499 skilled agents and was founded in 2012.

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Winner

TELUS Digital

BPO & Outsourced Support Website

TELUS Digital is a global digital transformation and customer experience company. It provides end-to-end integrated capabilities including digital IT services, AI solutions, and front-end digital design. The company serves industries such as automotive, retail, healthcare, and corporate services.

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Feature Comparison

Attribute	EmpireOne Contact Center	TELUS Digital
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.4 higher
Location	Toronto, Ontario, Canada	Vancouver, Canada
Services	BPO Call Centers Phone Answering Services Customer Support	BPO Call Centers Phone Answering Services Customer Support
Industries	Automotive Finance Health Care Media & Communications Retail eCommerce Corporate Services Construction Dental Real Estate	Automotive Corporate Services Retail Health Care
Pros	Large team of 250-499 highly skilled and experienced call center agents Offers comprehensive BPO, call center, and phone answering services Serves a wide range of industries including healthcare, finance, retail, and real estate	Global team of over 1000 employees Proprietary GenAI engine Fuel iX for rapid AI prototyping End-to-end integrated capabilities including digital IT, AI, and design
Cons	-	Some customers reported scheduling confusion during network upgrade appointments
Website	Visit Site	Visit Site

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