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Compare ECD vs GABSSA GROUP

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
ECD Agency logo

ECD

BPO & Outsourced Support Website

ECD is a call center and digital marketing agency founded in 2008 and headquartered in Mexico City. The agency offers tailored, comprehensive solutions with personalized treatment and commitment on each project.

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GABSSA GROUP Agency logo

GABSSA GROUP

BPO & Outsourced Support Website

GABSSA GROUP is a Mexican contact center and collections agency founded in 1995, with 55 branches across all 32 Mexican states and three PCI, ISO 9001, and ISO 27001-certified contact centers.

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Feature Comparison

Attribute ECD GABSSA GROUP
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.1 higher
Location Mexico City, Mexico Monterrey, Nuevo Leon, Mexico
Services
  • Call Centers
  • Call Centers
Industries
Automotive Insurance Travel
IT Marketing Fintech
Pros
  • Founded in 2008 with 100-249 employees and a Mexico City headquarters
  • Lists major brands including NISSAN and MAPFRE among its clients
  • Offers tailored call center and digital marketing solutions with personalized treatment
  • Contact centers are PCI, ISO 9001, and ISO 27001 certified
  • Operates 55 branches across all 32 Mexican states with three contact centers
Cons
  • Google reviews from former employees cite concerns about benefits, HR practices, and working conditions
  • Google reviews report complaints about training, salary payments, and HR communication
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