Compare EbixCash Global Services vs KAP Call Center Pvt. Ltd

Side-by-side comparison of features, pricing, services, ratings and more.

EbixCash Global Services

BPO & Outsourced Support Website

Established in 1989 as one of the first independent customer retention and customer response organizations in India, with 30 years of experience and presence across 6 key locations.

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Winner

KAP Call Center Pvt. Ltd

BPO & Outsourced Support Website

KAP Call Center Pvt. Ltd is a call center and SMS services provider headquartered in Bangalore, India. Founded in 2017, the company employs 250-499 people and serves clients across retail, e-commerce, automotive, and IT sectors.

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Feature Comparison

Attribute	EbixCash Global Services	KAP Call Center Pvt. Ltd
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.9 higher
Location	Mumbai, India	Bangalore, Karnataka, India
Services	Call Centers Bulk SMS Services	Call Centers Bulk SMS Services
Industries	IT Industry Small Business Fintech	-
Pros	30 years of experience in customer service and retention Presence across 6 key locations in India Recognized as a forerunner in independent customer retention services in India	Fast SMS delivery and responsive support praised in Google reviews Client roster includes major brands such as Titan, Wipro, Amazon, and Reliance Retail JioMart
Cons	Multiple Google reviews report delayed salary payments and unprocessed full-and-final settlements Several reviewers reported being terminated during training without prior certification notice Reviewers cited poor management and lack of salary increments	One Google review alleges poor employee working conditions and management practices
Website	Visit Site	Visit Site

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