Compare EbixCash Global Services vs Gandalf Services

Side-by-side comparison of features, pricing, services, ratings and more.

EbixCash Global Services

BPO & Outsourced Support Website

Established in 1989 as one of the first independent customer retention and customer response organizations in India, with 30 years of experience and presence across 6 key locations.

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Winner

Gandalf Services

BPO & Outsourced Support Website

Full-service customer engagement and call centre providing inbound, outbound, back office and consulting services since 2016. Serves clients across the US, UK, Middle East, Asia and Australia.

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Feature Comparison

Attribute	EbixCash Global Services	Gandalf Services
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.7 higher
Location	Mumbai, India	Gurgaon, India
Services	Call Centers	Call Centers
Industries	IT Industry Small Business Fintech	Media Education Telecom Publishing Retail
Pros	30 years of experience in customer service and retention Presence across 6 key locations in India Recognized as a forerunner in independent customer retention services in India	Holds a 4.9 Google rating from 28 reviews Leadership brings combined BPO management experience of more than 50 years Named among Silicon India's 20 Most Promising Outsourcing Consultants 2018
Cons	Multiple Google reviews report delayed salary payments and unprocessed full-and-final settlements Several reviewers reported being terminated during training without prior certification notice Reviewers cited poor management and lack of salary increments	-
Website	Visit Site	Visit Site

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